If you encounter connectivity issues between the central unit and the cloud, possibly caused by a mismatched CloudID in the NBT file, you can address it by following these steps:
- Launch PROSOFT without opening the NBT file initially.
Important: Log in to PROSOFT with the appropriate credentials: the SI credentials for the Cloud installation.
- Navigate to the “File" menu and select "Open file as template”; Choose the latest nbt file.
- Goto the “Extra/Users” menu” and fill in all users details.
- Establish a connection with the central unit by entering the correct IP address in the communication dialog (you don't have to transmit)
- Click on the "Communication/Cloud setup" menu.
- You'll be prompted to connect to an existing Cloud installation.
- Once you agree, transmit the updated nbt file to the central unit.
- Save this file, and in the future, always start from this updated file instead of older ones.
These steps ensure that the correct configuration is applied, resolving the issue related to the wrong nbt file and CloudID mismatch in the central unit.
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